Shipping Policy
Payment and Shipping:
Shipping within the US may take approximately 5-7 business days. For shipping on orders out of the US may take up to 6-10 business days. Shipping fees as well as taxes will be added at the end of your checkout. Tracking numbers will be sent to the email address provided with purchase. Processing on orders may take approximately 2-3 business days.
Haus Of J'Rae is not responsible for ANY lost items. If you check your tracking number and the package says delivered, but you have not received it you will have to take this up with the United States Postal Service.
If your package is returned due to incorrect address you will be responsible for paying shipping fees again.
For Pre-Order Products please allow 7-14 days for processing. We will work as promptly as possible when items arrive to ship them. Thank you so much for your patience.